How IT managers can use co-managed IT services (and finally enjoy a holiday!)

Are you a long-suffering office IT manager who wishes you could go on holiday without a phone call from work?  

In this episode of Techcess, Mark Riddell talks us through the benefits of hiring in co-managed IT services support.

If you're an IT manager who dreams of a relaxing holiday without being bombarded with phone calls about IT disasters then you need to listen this week because we've got a solution for you.

As an IT manager, you know how challenging it can be to manage your organisation's IT operations with limited resources. But what if we told you there was a solution that could make your life easier and improve efficiency?

An introduction to co-managed IT services

Introducing co-managed IT services, the topic of this episode. 

We'll be exploring what they are, what they look like, and the benefits they can provide for your business.

If you're not familiar with co-managed IT services or unsure about their benefits, this episode is a must-listen. We'll explain how co-managed IT services can not only massively benefit your business but also improve your own work and personal life.

He discusses the problem of growing the business while still retaining the company's values and customer experience.

The woes of an IT manager

As an IT manager, you know the pressure of juggling the responsibility of managing your business's IT systems with limited resources. But what if we told you there was a solution that could take some of that weight off your shoulders?

Introducing co-managed IT services, a partnership between your business and an external IT provider. With co-managed IT services, you can outsource parts of your IT operation while still retaining overall control of the IT infrastructure and strategy.

By sharing the responsibility of managing your business's IT systems with an external partner, you can focus on what you do best as an IT manager, and that's improving your organization's IT strategy. Co-managed IT services allow you to prioritize the important things that have been on your to-do list forever, giving you more time to tackle those long-standing tasks that you've been unable to get to.

We understand the importance of efficiency and maximizing productivity as an IT manager, and co-managed IT services are designed to help you achieve these goals. 

Watch the trailer for the episode

What does co-managed IT look like?

So what does a co-managed IT support service look like?

And how does it work in a co-managed IT support arrangement?

We learn more in this episode of Techcess.

Excerpt from episode 85 of Techcess

(Download transcript)

"Co-managed IT will also free up your internal IT staff to focus on more strategic projects that are aligned with the business's goals that can help you to improve efficiency and productivity in the business and help to deliver better product or service for your own customers. And having a team of experts allows co-managed IT support to quickly identify and address any problems. With minimal disruption to operations, this leads to improved workflows and faster troubleshooting. It also helps you to keep up to date with the latest trends in technology too."

Tech Topics covered in this episode of Techcess:

• What co-managed IT services are
• The business benefits of working with a co-managed IT services provider
• The personal benefits of working with a co-managed IT services provider
• How to take the next step towards getting help in your business from a co-managed IT services provider

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The giveaway guide!

Have you checked out our episode offering a complete guide to buying IT services in 2023 yet? It comes with a free downloadable buyer's guide.

Check it out here.

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Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

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Techcess is a podcast from m3 Networks