Videos

April 29, 2024

Here’s how Copilot will make your team more productive

We all want our teams to be as productive as possible, right? But to do that, we want to make their jobs easier, not stand behind them cracking a whip. That doesn’t work. Microsoft to the rescue, yet again. It’s updated Copilot for Teams and added some useful new features…

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April 22, 2024

You’re at greater risk of malware than ever before

Think those sophisticated malware attacks are only targeted at big, multinational companies? Think again. Small and medium-sized businesses are just as likely to be targeted. Perhaps even more so because they are less likely to use adequate protection. So how do you make sure your data stays safe and give…

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April 15, 2024

5 Microsoft Edge Hacks You NEVER Knew You Needed!

When you think of your browser, you probably see it as just a way of accessing the internet, right? But if you choose the correct browser, it can be so much more. It can keep you better organised, save you time, and make you more productive. Sounds good, right? If…

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April 8, 2024

Is this the most dangerous phishing scam yet?

It feels like not a single day passes where we don’t hear of yet another cyber security risk to businesses. But this one could be the most dangerous yet. Why? Because it’s so difficult to detect. This is why you need to be aware of SubdoMailing

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March 19, 2024

The little things that make a big difference

Question: Do you already use Microsoft’s Copilot AI tool? Oh wow, you really should… it’ll make you so much more productive. With the latest Windows 11 update, Copilot has moved. The idea is to make your life a little bit easier. Our latest tech update tells you where you can…

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March 12, 2024

The 2024 phishing awards

Phishing is where criminals pretend to be someone you trust to get you to click a malicious link. They’re trying to steal money or sensitive information. And no, there’s not really an annual awards ceremony for it. But if there was, there’d be three main phishing themes shortlisted this year.…

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March 4, 2024

How To Boost Your Slow Windows PC

Slow PCs are a pain. Not only do they cause our stress levels to hit the roof, but they make us less productive too. And we don’t want that. Good news though: You might not have to replace them. Sometimes older slower computers can get a speed boost.

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Feb. 26, 2024

Which ransomware payment option is best? (Hint: none)

Picture this: Your business gets hit by a ransomware attack, and your valuable data is locked away by cyber criminals demanding a huge ransom fee. You can’t afford to pay it. But there's a twist – just like those "buy now, pay later" schemes, some ransomware gangs are offering victims…

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Feb. 19, 2024

This is how you bridge the gap between employees and AI

You’ve heard all the wonderful ways AI can help make business processes more efficient. You’ve heard how it can make your people more productive and engaged. And you’ve heard how it can boost customer satisfaction. So… why hasn’t AI been embraced by your team? It’s all about trust. If your…

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Feb. 12, 2024

Don’t think your business is a target? Think again

Cyber criminals have a secret weapon to steal your business data. And it has caused a massive spike in malicious activity. Just last month it hit a new peak. So, what is this secret weapon and how can your business protect itself? Our latest tech update tells you everything you…

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Feb. 5, 2024

This new search feature in Edge is a revolution

If you’ve been on the fence about whether to change browsers to Microsoft Edge, this might just sway you. It’s introducing a new, better way to search. How? By letting you use two search engines at the same time. You can compare results without having to do any extra work.…

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Jan. 30, 2024

Stellar Omada | Co-Managed IT Support

Discover the power of co-managed IT support in our latest customer story video. Join Tori, IT Manager at Stellar Omada, as she shares her insightful journey with m3 Networks. Learn how outsourcing vital IT services not only optimised their in-house capabilities but also proved to be a cost-effective solution. Tori…

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Jan. 29, 2024

Here’s what’s in store for the last ever Windows ‘Moments’ update

Microsoft’s ditching its “Moments” updates for Windows 11 and going back to annual updates instead. And while that means we’ll need to wait a little longer for new tools and features, it gives us back a more predictable update schedule. Moment 5 will be released next month and this final…

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Jan. 2, 2024

Changing IT support provider in 2024 - should you? | Techcess

Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity. In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024. Scroll down to get your free copy of our Buyer's Guide, new for 2024! Is…

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Nov. 21, 2023

7 signs your phone's been hacked (and how to fix it) | Techcess

Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed! Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity. In today's episode, we're diving into the world of smartphone hacking. Whether you're using the latest iPhone or an Android device, it's important…

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Nov. 14, 2023

The number 1 problem your business has with cyber security - and why it's not just an IT...

Solving the #1 Cyber security problem in your business... Welcome to Techcess, the podcast dedicated to helping businesses navigate the world of IT and cyber security. In today's episode, titled "The Number 1 Problem Your Business Has with Cyber security and why it's not just an IT problem," we're going…

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Nov. 7, 2023

Remote work cybersecurity and how to protect your home workers | Techcess

Remote work cybersecurity: protecting your business in a changing work environment! (This episode is accompanied by a free guide. Scroll down below to grab it!) With more and more people pitching up their working desk on the kitchen table, it's crucial to address the subject of remote work cybersecurity. Because…

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Oct. 31, 2023

5 signs it's time to ditch your current IT support | Techcess

When It's Time to Move On: Signs Your Business Has Outgrown Your IT Provider Welcome to another episode of Techcess, the podcast that helps you figure out the technology opportunities in your business and find the right IT solutions for you. In today's episode, we're covering a topic many businesses…

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Oct. 24, 2023

Joe Rogan explains the threat of AI scammers - honest! | Techcess

Protecting Yourself from AI-Powered Scams - with the help of special guest Joe Rogan In this week's episode, we're taking a look at the rising use of AI in scams and how it can impact our lives and business technology. The inspiration for this episoide is all thanks to our…

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Oct. 17, 2023

Questions to ask if you're thinking of changing IT support provider | Techcess

The Buyer's Guide: Questions to ask to ensure the best IT support for your business In today's episode, we're taking a meta look at the world of IT support and discussing the important questions you need to ask before selecting a potential new IT supplier. Whether you're a small business…

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Oct. 10, 2023

Email CC vs BCC and the impact each has on your business operations | Techcess

The Importance of Knowing the Difference: CC vs. BCC in Email Communication In this episode, we're covering a topic that many people overlook but is critical for email security: understanding the difference between CC and BCC. It's astonishing that in 2023, email remains a common target for cyberattacks and data…

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Oct. 3, 2023

Is your business using technology remotely? Here are the HR implications! | Techcess

How do HR considerations impact on your business when you have staff using technology remotely? Welcome to another episode of Techcess (https://www.techcesspodcast.com/) podcast. Hi, this is Mark Riddell (https://uk.linkedin.com/in/itsupportprovider) and in this week's episode, we'll be discussing the implications you're having to face in terms of HR if you're running…

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Sept. 26, 2023

The Big Switch Off: How It Will Impact Your Business and What You Need to Do | Techcess

The new 'Y2K' for businesses is coming. Are you prepared for it? Hi, this is Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. In this week's episode, we'll be discussing a significant event that will impact businesses across the UK – the big switch off of the public switch…

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Sept. 19, 2023

The UK's top 5 industries targeted by cyber criminals. The first one's a shock! | Techcess

We're revealing the top 5 industries our 'delightful' cyber criminals love to target! Hi, this is Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the industries most…

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