Videos

We're revealing the top 5 industries our 'delightful' cyber criminals love to target! Hi, this is Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the industries most…

Discover how cyber criminals exploit fake beta apps to breach security. Protect your device and data from hidden threats today.

You know what it's like. Trying to send an email and then you find out - file too large. Argghhhhh! Good news. Microsoft is about to solve this. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering…

Small or medium sized business owner? Oh boy do cyber criminals love you! Hi, this is Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of cyber criminals. Interestingly,…

We know a phrase that will make your heart sink in seconds, guaranteed. File too large to send. Are we right? But what if I told you that this everyday Outlook problem is about to become a thing of the past? Your frustrations have been heard. And this is the…

We've all been there. Reaching for our phone where we expect it to be and... oh no. Where is it? That sinking feeling starts to take hold as you realise you've got all your sensitive business data and info on it. Well, the good news is there could be a…

Is your business investing in technology for operations? No? Oh dear. You need to listen! You know me as Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. But my job is being Managing Director of an IT support company named m3 Networks (https://m3networks.co.uk/) which is offering a range of…

Is it true that the software giant is actually trying to hack you? It's possible! Sort of. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack,…

FULL EPISODE HERE: https://youtu.be/AoK-RYfjxks Ever been in a room where everyone's talking blockchain, NFTs, and Web 3.0 and you're just nodding along? 😅 Same. On Techcess this week I'm joined by Sean Delaney from SENS who is here to help demystify all these new technologies for you guys. And after…

How blockchain and nfts could revolutionise small business technology! If like me you're a little green around the topic of blockchain and Web3 (web 3.0) then this could be the episode for you! As the host of this technology podcast "Techcess", I, Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), am used to being an…

Have you integrated Google Calendar into your workflow? Then their latest update might be of interest to you. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing…

Focusing for success by breaking down big tasks! In this episode of Techcess, we're talking tech hacks for those who struggle with productivity thanks to an unfocused mind. We're directly addressing a common struggle that many of us face when it comes to maintaining focus. As the host of Techcess,…

Unless you've been living under the sea for over a year, you'll be aware of AI tools like ChatGPT and Google Bard. But have you been fully leveraging them to grow your business? We're going to share some ideas for how you can do so. Learn more about this on…

Beyond Free Trials: Choosing the Right CRM Software and Planning for the Future! In this episode of Techcess, I'm joined by Zoho software expert Leigh Partin (https://uk.linkedin.com/in/leighpartin), from "Work Grow (https://workgrow.com/company-info/)", who will talk us through how we can get our CRM systems nailed for business growth and success. Psssst!…

Are you aware that the rise in global VPN usage has skyrocketed? The reasons are clear as day: Virtual Private Networks offer increased security, anonymity, and allow access to geo-restricted content online. But here’s the million-dollar question: Are all VPNs created equal? Learn more about this on this week's new…

Email Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses. Part one of our story followed a character named David (https://www.techcesspodcast.com/how-every-business-like-yours-is-under-attack-every-day-pt1-discovery-of-the-implications-of-em/) who made a…

We all love free stuff, right? Free samples at the supermarket, free Wi-Fi at the coffee shop, and who can resist a good buy-one-get-one-free deal? But when it comes to VPNs – Virtual Private Networks – "free" might be a price too high to pay. Find out how a free…

It’ll come as no surprise, but Microsoft (https://blogs.windows.com/msedgedev/2023/05/23/microsoft-edge-build-2023-innovations-in-ai-productivity-management-sidebar-apps/#business) has yet more exciting news for us. Sometimes we wonder if they allow their employees to sleep! Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how…

Transforming Lives through Fundraising with Alzheimer's Research UK In a world full of uncertainties, one man's life took an unexpected turn, forever changing his purpose. Little did Chris Bane know that his mum’s devastating diagnosis would ignite a flame within him, propelling him towards a mission of hope. His journey,…

If your team uses their own devices for work, this new Microsoft idea is 100% for you. It’s soon launching Edge for Business, a new browser designed specifically for businesses. It has security and productivity features to let your team keep work and personal stuff separate on their computer. Here’s…

You may think that cyber attacks only happen to large corporations. But unfortunately, that’s not the case. According to a recent report, almost two-thirds of small and medium-sized businesses (SMBs) suffered at least one cyber attack over the past year. That’s a staggering number, and it should serve as a…

Did you know that your business is under constant threat from email hijackers? These cybercriminals are not only targeting large corporations but are increasingly focusing on small and medium-sized businesses like yours. Introducing "Email Hijack: Securing Your Business against Cyber Threats," the recently published book by Mark Riddell, renowned cybersecurity…

Never let the boss break protocol! Your business might depend on it! In this episode of Techcess, I'm here to introduce our two-part series on email hijacking and its impact on businesses. I'll be emphasizing the importance of storytelling to effectively convey the dangers of email hacking. Part one of…

You've got a lot on your plate, that goes without saying. But there's something that you can't afford to ignore: Cyber attacks. Some new stats on cyber attacks have just been released and the figures are frightening. This isn’t an attempt to scare you, but these numbers are no joke!…