Videos

Oct. 10, 2023

Email CC vs BCC and the impact each has on your business operations | Techcess

The Importance of Knowing the Difference: CC vs. BCC in Email Communication In this episode, we're covering a topic that many people overlook but is critical for email security: understanding the difference between CC and BCC. It's astonishing that in 2023, email remains a common target for cyberattacks and data…

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Oct. 3, 2023

Is your business using technology remotely? Here are the HR implications! | Techcess

How do HR considerations impact on your business when you have staff using technology remotely? Welcome to another episode of Techcess (https://www.techcesspodcast.com/) podcast. Hi, this is Mark Riddell (https://uk.linkedin.com/in/itsupportprovider) and in this week's episode, we'll be discussing the implications you're having to face in terms of HR if you're running…

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Sept. 26, 2023

The Big Switch Off: How It Will Impact Your Business and What You Need to Do | Techcess

The new 'Y2K' for businesses is coming. Are you prepared for it? Hi, this is Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. In this week's episode, we'll be discussing a significant event that will impact businesses across the UK – the big switch off of the public switch…

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Sept. 19, 2023

The UK's top 5 industries targeted by cyber criminals. The first one's a shock! | Techcess

We're revealing the top 5 industries our 'delightful' cyber criminals love to target! Hi, this is Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the industries most…

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Sept. 18, 2023

How cyber criminals use fake beta apps

Discover how cyber criminals exploit fake beta apps to breach security. Protect your device and data from hidden threats today.

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Sept. 16, 2023

Microsoft Outlook file size limitation solution coming | Techcess

You know what it's like. Trying to send an email and then you find out - file too large. Argghhhhh! Good news. Microsoft is about to solve this. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering…

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Sept. 12, 2023

Why cyber baddies LOVE your small or medium sized business - a Sir Alex Ferguson and Sam...

Small or medium sized business owner? Oh boy do cyber criminals love you! Hi, this is Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of cyber criminals. Interestingly,…

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Sept. 11, 2023

And breathe… the “file too large to send” problem is over

We know a phrase that will make your heart sink in seconds, guaranteed. File too large to send. Are we right? But what if I told you that this everyday Outlook problem is about to become a thing of the past? Your frustrations have been heard. And this is the…

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Sept. 9, 2023

All your business data on your phone? Lost it? Oh dear! Listen to this! | Techcess

We've all been there. Reaching for our phone where we expect it to be and... oh no. Where is it? That sinking feeling starts to take hold as you realise you've got all your sensitive business data and info on it. Well, the good news is there could be a…

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Sept. 5, 2023

The danger your business faces if you're under investing in tech! | Techcess

Is your business investing in technology for operations? No? Oh dear. You need to listen! You know me as Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), host of the Techcess (https://www.techcesspodcast.com/) podcast. But my job is being Managing Director of an IT support company named m3 Networks (https://m3networks.co.uk/) which is offering a range of…

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Sept. 2, 2023

Can you trust an email from Microsoft? Possibly not! | Techcess

Is it true that the software giant is actually trying to hack you? It's possible! Sort of. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack,…

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Aug. 30, 2023

WTF is an NFT?! Demystifying blockchain for businesses #podcast

FULL EPISODE HERE: https://youtu.be/AoK-RYfjxks Ever been in a room where everyone's talking blockchain, NFTs, and Web 3.0 and you're just nodding along? 😅 Same. On Techcess this week I'm joined by Sean Delaney from SENS who is here to help demystify all these new technologies for you guys. And after…

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Aug. 29, 2023

Understanding Web 3.0 and blockchain business use cases! | Techcess

How blockchain and nfts could revolutionise small business technology! If like me you're a little green around the topic of blockchain and Web3 (web 3.0) then this could be the episode for you! As the host of this technology podcast "Techcess", I, Mark Riddell (https://uk.linkedin.com/in/itsupportprovider), am used to being an…

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Aug. 26, 2023

An update to Google Calendar - splitting your time is now easier | Techcess

Have you integrated Google Calendar into your workflow? Then their latest update might be of interest to you. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing…

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Aug. 22, 2023

The human/tech multitasking myth: how to improve focus and get things done | Techcess

Focusing for success by breaking down big tasks! In this episode of Techcess, we're talking tech hacks for those who struggle with productivity thanks to an unfocused mind. We're directly addressing a common struggle that many of us face when it comes to maintaining focus. As the host of Techcess,…

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Aug. 19, 2023

Top secret business hacks using AI tools like ChatGPT and Google Bard | Techcess

Unless you've been living under the sea for over a year, you'll be aware of AI tools like ChatGPT and Google Bard. But have you been fully leveraging them to grow your business? We're going to share some ideas for how you can do so. Learn more about this on…

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Aug. 16, 2023

The 5 biggest mistakes to avoid when implementing CRM (with a Zoho master!) | Techcess

Beyond Free Trials: Choosing the Right CRM Software and Planning for the Future! In this episode of Techcess, I'm joined by Zoho software expert Leigh Partin (https://uk.linkedin.com/in/leighpartin), from "Work Grow (https://workgrow.com/company-info/)", who will talk us through how we can get our CRM systems nailed for business growth and success. Psssst!…

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Aug. 12, 2023

The hidden dangers of free VPNs - are YOU at risk? | Techcess

Are you aware that the rise in global VPN usage has skyrocketed? The reasons are clear as day: Virtual Private Networks offer increased security, anonymity, and allow access to geo-restricted content online. But here’s the million-dollar question: Are all VPNs created equal? Learn more about this on this week's new…

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Aug. 8, 2023

Email Hijack Pt2: Insights into cybersecurity and business protection following a security...

Email Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses. Part one of our story followed a character named David (https://www.techcesspodcast.com/how-every-business-like-yours-is-under-attack-every-day-pt1-discovery-of-the-implications-of-em/) who made a…

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Aug. 8, 2023

The hidden dangers of free VPNs: Are you at risk?

We all love free stuff, right? Free samples at the supermarket, free Wi-Fi at the coffee shop, and who can resist a good buy-one-get-one-free deal? But when it comes to VPNs – Virtual Private Networks – "free" might be a price too high to pay. Find out how a free…

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Aug. 5, 2023

Is this the ultimate browser for business? | Techcess

It’ll come as no surprise, but Microsoft (https://blogs.windows.com/msedgedev/2023/05/23/microsoft-edge-build-2023-innovations-in-ai-productivity-management-sidebar-apps/#business) has yet more exciting news for us. Sometimes we wonder if they allow their employees to sleep! Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how…

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Aug. 1, 2023

Creating hope: why m3's joining forces with Alzheimer's Research UK to fund vital research |...

Transforming Lives through Fundraising with Alzheimer's Research UK In a world full of uncertainties, one man's life took an unexpected turn, forever changing his purpose. Little did Chris Bane know that his mum’s devastating diagnosis would ignite a flame within him, propelling him towards a mission of hope. His journey,…

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July 31, 2023

Is this the ultimate browser for business?

If your team uses their own devices for work, this new Microsoft idea is 100% for you. It’s soon launching Edge for Business, a new browser designed specifically for businesses. It has security and productivity features to let your team keep work and personal stuff separate on their computer. Here’s…

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July 29, 2023

Scary stat: 87% of businesses hit by this in the last year | Techcess

You may think that cyber attacks only happen to large corporations. But unfortunately, that’s not the case. According to a recent report, almost two-thirds of small and medium-sized businesses (SMBs) suffered at least one cyber attack over the past year. That’s a staggering number, and it should serve as a…

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