Managed IT services vs the 'break/fix' model - which is best for YOUR business?

Break/fix Solutions versus Proactive Managed IT Services

Hi, Mark Riddell, host of Techcess here! Are you tired of constantly dealing with IT issues in your business? 

In this episode, I explore the difference between managed IT services and breakfix systems, revealing a shocking truth about the latter that will leave you questioning your current IT support approach.

Listen in now to find out more!

Managed IT Services vs. Breakfix

In the world of business technology support, there are two primary approaches: managed IT services and break/fix systems.

Managed IT services involve a dedicated IT provider taking on the responsibility for a company's technology needs, providing continuous and proactive support.

This all-in-one solution covers a broad range of services, such as endpoint security, data backup, and web content filtering.

On the other hand, break/fix systems rely on contacting an IT professional only when something goes wrong.

While this reactive method may be cheaper for smaller networks, it can lead to extended downtime and potential inefficiencies. In this episode I'm aiming for one key outcome for you; focusing on the differences between managed IT services and break/fix systems so you can make an informed decision on which is right for your specific business and challenges.

Scalability and Flexibility

Managed IT services provide businesses with the flexibility and scalability they need to maintain competitiveness in a rapidly changing market.

With managed IT support, a company can quickly adapt to changes in its infrastructure and requirements.

 Consequently, managed IT support partners can proactively recommend and implement new strategies and technologies that enhance business performance.

Are you a business owner or office manager looking to leverage technology for a competitive advantage? You need to listen to this episode as I'll be talking you through how to do just that.

Cost Savings

In case you can't or won't listen, let's TL;dr it here.

One of the most appealing aspects of managed IT services for businesses is the potential for significant cost savings.

With managed IT services, the monthly fee covers a wide range of services, allowing companies to budget for their IT expenses more predictably.

This ensures that businesses can maintain a healthier bottom line while still keeping their technology up-to-date and secure.

In this episode, we'll delve into the cost-saving benefits of managed IT services. 

Notes from Neal the producer on the takeaways you can expect to hear in this episode of Techcess:

·        

• Explore the differences between managed IT services and traditional break/fix systems in the context of business growth.
• Appreciate the value of proactive support and comprehensive IT solutions with managed services.
• Realise the importance of predictable monthly expenses in making sound financial decisions for your company. 
• Become aware of the potential downsides of breakfix systems, such as delays and unexpected costs.
• Grasp the adjustable and scalable nature of managed IT services to match your business's changing demands.

Excerpt from episode 99 of Techcess

"With a break fix solution, you're constantly going to look out for IT issues and trying to find someone to fix them. It can be time-consuming for you and distracting, diverts your attention away from the business."

Book a free chat with Mark!

The giveaway guide!

Have you checked out our episode offering a complete guide to buying IT services in 2023 yet? It comes with a free downloadable buyer's guide.

Check it out here.

Want to get more 'Techcess' in your business?

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

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Techcess is a podcast from m3 Networks