We're going to tell you the 5 essential iT systems for your business mark (https://uk.linkedin.com/in/itsupportprovider) from m3 Networks (https://m3networks.co.uk/) explains the absolute basics Ever wondered what kind of questions a competent and knowledgeable IT support company will ask?
Last week we talked you through the question you need to ask to test the level of competency your chosen IT support provider has.
Here's a link to listen (https://www.techcesspodcast.com/ask-your-it-company-this-question-to-find-out-whether-they-have-your-cyber-security-covered/) if you haven't yet.
https://www.techcesspodcast.com/ask-your-it-company-this-question-to-find-out-whether-they-have-your-cyber-security-covered/ (https://www.techcesspodcast.com/ask-your-it-company-this-question-to-find-out-whether-they-have-your-cyber-security-covered/)
This week, we're going one further.
We're walking you through the actual process we take during a discovery call.
We'll share with you the very questions and topics we discuss that are designed to get you thinking about your current IT systems.
We're hoping that when you've heard them, you'll either:
A Realise your chosen IT support provider is on top of its game and you can breathe a massive sigh of relief.
B Realise your chosen IT support provider is a mess, and that you need to replace them before things get too serious.
Excerpt from episode ( download transcript (http://chrt.fm/track/4EG815/traffic.libsyn.com/techcess/Techess_60.pdf) )
"Where is the business storing its data? Now, this is quite often a question that people struggle with because they will say things like, "Yeah, we've got SharePoint and Office 365", or "we've got Dropbox", or "we've got a little network attached storage device". But the reality is, is that for most businesses, their data is really spread all over the place in many different areas.
And the worrying thing for business owners is that they don't actually know where all their data lives. And this is something that's really important because if you don't know where your data is, it becomes very difficult to back that up."
Tech Topics covered in this episode:
Connectivity
Email systems
Phone systems
Storage
Backup
Previous episodes Mark references that you might like to check out for a more in-depth listen:
Microsoft Office 365 Backup - Know Your Responsibilities
https://www.techcesspodcast.com/microsoft-office-365-backup-know-your-responsibilities-see-show-notes-for-lower-bandwidth-version/ (https://www.techcesspodcast.com/microsoft-office-365-backup-know-your-responsibilities-see-show-notes-for-lower-bandwidth-version/)
SOGEA - So What? (About the ISDN switch off)
https://www.techcesspodcast.com/sogea-so-what-telecoms-changes-you-need-to-know/ (https://www.techcesspodcast.com/sogea-so-what-telecoms-changes-you-need-to-know/)
Want to get more 'Techcess' in your business?
Book a free chat with Mark (https://m3networks.co.uk/meetmark)!
Get more valuable technology insights from m3's blog pages, here (https://m3networks.co.uk/blog/page/2/).
Mark Riddell (https://www.linkedin.com/in/itsupportservices/)'s technology podcast "Techcess (https://m3networks.co.uk/techcess/)" is an m3 Networks (https://m3networks.co.uk/) production. Mark and the team (https://m3networks.co.uk/about-us/) have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here (https://m3networks.co.uk/about-us/) and follow them on Linkedin (https://www.linkedin.com/company/m3-networks).
If you want to get in touch about technology or cyber security, just address an email directly at Mark here (mailto:%20mark.riddell@m3networks.co.uk). He'll be very happy to hear from you.
Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app (https://kite.link/Follow-Techcess).
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Techcess is a podcast from m3 Networks (https://m3networks.co.uk/)
Episode link: https://play.headliner.app/episode/15776162?utm_source=youtube
