Episodes

Transforming Lives through Fundraising with Alzheimer's Research UK In a world full of uncertainties, one man's life took an unexpected turn, forever changing his purpose. Little did Chris Bane know that his mum’s devastating diagnosis would ignite...

You may think that cyber attacks only happen to large corporations. But unfortunately, that’s not the case. According to a recent report, almost two-thirds of small and medium-sized businesses (SMBs) suffered at least one cyber attack over the past...

Never let the boss break protocol! Your business might depend on it! In this episode of Techcess, I'm here to introduce our two-part series on email hijacking and its impact on businesses.  I'll be emphasizing the importance of storytelling to...

Have you heard the saying, “A picture is worth a thousand words”? It seems cyber criminals have too, and they’re using it to their advantage. In a new twist on phishing campaigns, cyber criminals are luring victims to click on images rather than...

Don't fall for cyber threats! get your teams properly trained! In the world of business, where human error is the biggest cybersecurity risk, business owners must take action to protect their company. Join me, , as in this episode of as we uncover...

Don’t be mistaken, we love Microsoft Edge (and think you will too), but lately, something has come to our attention that we wanted to share.. It’s always a good idea to be aware of what your browser is doing behind the scenes. And there’s an...

the Truth Behind SLAs: Why They Matter in Choosing Your IT Partner!   Are service level agreements (SLAs) just a bunch of meaningless jargon or a crucial factor in selecting the right IT provider for your business? In this episode of Techcess,...

Browsing the web can be risky. It only takes one click on one bad link to put your business’s data at risk. With cyber criminals constantly targeting businesses using automated tools, it’s important to stay one step ahead with your online...

Stay Ahead of Cyber Threats: 15 Expert Cybersecurity DefenCe Tips for SMBs   Hi! I'm Mark Riddell and I'm here with the Techcess podcast's 100th episode. This week - a cyber security masterclass with expert tips. We're here to empower small and...

Are you tired of wasting precious time in meetings, only to leave feeling confused and disorganised? Do you struggle to keep track of all the action items and follow-up tasks that come out of these meetings? Microsoft Teams has launched a new feature...

Break/fix Solutions versus Proactive Managed IT Services Hi, , host of Techcess here! Are you tired of constantly dealing with IT issues in your business?  In this episode, I explore the difference between managed IT services and breakfix...

Tech Update

Don't fall for urgency, greed, or trust scams! Here's how to stay safe online In this episode of Techcess, we uncover the dark art of phishing and how attackers exploit human psychology to gain access to your sensitive information. But what happens...

How many browser extensions do you use? Extensions can be really useful. They can make you more productive and save you time. But some won’t. Learn more on this week's new Tech Update. If you want to check out our full episodes, covering everything...

Creating a Tech Roadmap: A Must-Have Guide for Businesses If you're feeling overwhelmed and frustrated with constantly changing technology, trying different solutions without success, and struggling to keep up with competitors, then you are not alone!...

Have you ever felt frustrated by the flood of notifications from your multi-factor authentication (MFA) app? Well, cyber criminals have too. And they’re taking advantage of “MFA fatigue” to try to gain access to your sensitive business data....

Master the Art of IT Trouble-shooting: Simple Solutions for Common Problems If you're feeling frustrated and helpless when your logical problem-solving isn't resolving the issue, then you are not alone! Despite trying various methods and techniques,...

Techcess Tech Update

Transform Your IT Strategy with a Virtual Chief Information Officer Do you want the benefits of high-level IT expertise for your small business without the cost of hiring a full-time CIO? Look no further! I'm sharing the solution to gaining access to...

Microsoft has just announced an option for people to trial new features before their general release in Windows 11 This isn’t about fixes to security flaws – everyone gets those at the same time. This is an opportunity for businesses to jump the...

Do you want a phone system that won't break the bank and is dependable? Time to switch to VoIP. After all... you have to! Do you feel like you're constantly throwing money at an outdated phone system that still drops calls? Do you struggle with poor...

Cloud computing has quickly become a popular option for businesses that want to streamline their operations, reduce costs, and become more flexible. But are you swayed by the idea that cloud services are automatically better for the environment? ...

Finding Strength & Support During Cancer Treatment: m3's Q2 2023 charity partner - Sutton Cancer Support Centre Many struggle to find emotional support as an adult affected by cancer. Some experience being told to just stay positive or think happy...

Airports, hotels, cafés... they offer public charging points. But should you use them? They’ve been in the news after the . Crooks have figured out how to hijack USB ports to install malware and monitoring software onto devices as they charge....