Videos

Have you ever read any SLA? Probably not. Because for a customer, it is not that important. Customers will decide whether they are getting good service based on FEELINGS, not facts. Despite this, in the weeks episode I'm going to tell you why you MUST choose an IT company that…

How often do you check the settings in your browser? Probably not very. But you should, because making small changes can protect your privacy. And that’s important when you’re running a business. If you use Microsoft Edge (good choice!) you’ll want to know about one setting we believe you should…

It's the 100th episode of Techcess and we have 15 expert tips on how to protect your business from a cyber attack. For the other 99 episode head over to https://techcesspodcast.com or search 'Techcess' in your favourite podcast player.

It's the 100th episode of Techcess! And I'm giving you my cyber security masterclass, for free. Check out the full episode at techcesspodcast.com or search 'Techcess' on your favourite podcast app.

In this episode of Techcess, Mark dives into the topic of managed IT services vs. break-fix. There are pros and cons for both, but which one is right for your business, and importantly, which one will save you money? For more content like this, head over to https://techcesspodcast.com or search…

With much of our work happening online, cyber security is top priority. Have you ever considered how your choice of browser affects your security? Microsoft has. Which is why it’s releasing a ton of new security features for its Edge browser. We’ve looked at how these will help keep your…

FULL EPISODE HERE: https://www.techcesspodcast.com/managed-it-services-vs-the-breakfix-model-which-is-best-for-your-business/

Think back to your last video meeting. Does it make you grimace? Roll your eyes? Or was it the perfect experience? The latter is unlikely. Loads of us leave a meeting feeling a little confused over the outcome or the actions that were set. Or we were so busy taking…

You get an email from your boss. It’s urgent. A payment has to be made. Immediately. This could be real. Or it could be a Business Email Compromise (BEC) attack. That’s where a cyber criminal has got into your boss’s email. And is impersonating them to persuade you to send…

What do you do with your business’s old computers when you have an upgrade? Sell them online? Give them away? Perhaps you just throw them out? Before you do… are you 100% sure your old data has been removed and can never ever be restored? Millions of deleted files can…

In this weeks episode of Techcess, I'll share some tips on how you can learn to troubleshoot common IT problems. Get the full episode at https://www.techcesspodcast.com

You're fast asleep when suddenly your phone starts buzzing. It’s multiple notifications from different apps checking it’s really you trying to log in. You're half asleep and confused with all these Multi Factor Authentication requests. So you hit YES – and they stop. You go back to sleep… but… you’ve…

Transform Your IT Strategy with a Virtual Chief Information Officer Do you want the benefits of high-level IT expertise for your small business without the cost of hiring a full-time CIO? Look no further! I'm sharing the solution to gaining access to top-notch IT knowledge without breaking the bank. Learn…

Do you want a phone system that won't break the bank and is dependable? Time to switch to VoIP. After all... you have to! Do you feel like you're constantly throwing money at an outdated phone system that still drops calls? Do you struggle with poor sound quality and inefficient…

We knew this day was coming. And now it’s here. Microsoft has announced that the current version of Windows 10, released in 2022, will be its final release. Don’t panic – it doesn't mean your computers will stop working, but it’s a good time to consider an upgrade to Windows…

Many struggle to find emotional support as an adult affected by cancer. Some experience being told to just stay positive or think happy thoughts with no relief in sight. It's time to acknowledge the pain and frustration of ineffective actions and explore real solutions. Join us as we delve into…

Are you a busy business owner feeling frustrated by the lack of results from relying solely on Multi-Factor Authentication for your online security? Do you feel like you're constantly playing catch-up with the latest cybersecurity threats? Join us in this episode as we tackle the importance of a multi-layered approach…

Microsoft has recently announced the option to trial new Windows 11 features before their general release. It’s really tempting – we all want to stay ahead of the game! But don't let the excitement of shiny new features lure you into a potentially risky situation. Your business could suffer as…

Do you want to see your Small and Medium Enterprises (SMEs) skyrocket in profitability? Sheryl Newman is here to show you how your business can benefit from tailored technology solutions and maximize its potential. In this episode of Techcess, I talk to Sheryl about the incredible software, and how it…

Does your business still have its own servers? Did you know it’s very likely they are having a greater impact on the planet, than if you stored your data in the cloud? And that there are many other productivity and cost benefits of migrating? The cloud has nothing but benefits.…

Do you ever use public USB charging ports? The FBI has told us not to… because a crime that was once considered theoretical is now happening. The tech needed for “juice jacking” has got smaller and cheaper and easier to use, meaning that less sophisticated criminals are now turning their…

Are you a LinkedIn user? Do you ever worry about fake accounts or scams on the platform? If so, this video is for you! LinkedIn is introducing new verification features to help tackle the rising tide of fake accounts, and in this video, we'll break down what that means for…

FULL EPISODE HERE: https://www.techcesspodcast.com/are-your-remote-workers-feeling-isolated-heres-how-you-can-use-technology-to-fix-that/ It’s clear to see that for many businesses, remote working is here to stay – but it does present some unique challenges not faced by office workers.

Windows 11 still feels like a new member of the family, but Microsoft’s operating system will soon be turning 12. Our sources have some interesting news about Windows 12 and we wanted to share the exciting news with you first. Here’s what’s on the way